Primary Care

Primary Care Wellbeing Workers take a person-centred approach in the delivery of 1-to-1 sessions for people who are experiencing mental health issues or other social or lifestyle issues that are impacting on their wellbeing. The support provided aims to encourage and enable people to link in with existing support services, use the support available in their local community, and develop tools to increase their ability to manage their own wellbeing.

The Primary Care Wellbeing Project has remained open throughout the Coronavirus pandemic. Support is being delivered via telephone but face-to-face support can still be offered for:

• those unable to speak at home due to risk of abuse

• those with hearing difficulties

• those with learning disabilities, autism or other needs that might make communication via phone challenging

Mind Wellbeing Workers can:

• listen to you, giving you time to speak about your concerns and the things that are important to you

• offer time, space and support for you to work out the positive changes you want to make

• tell you about relevant services, resources and tools you can access to improve your wellbeing.

• support you to identify goals and encourage you to work towards them.

This service is available through participating GP practices in Oxfordshire and Wokingham. If you would like to speak to a Mind Wellbeing Worker please see the referral option below that corresponds to your GP practice.

“The service was very helpful and I feel like I am in a better place after speaking to you.”

Primary Care Service User

Participating Practices

Self-Referral

EMAIL: Send an email with your full name, date of birth, phone number and registered GP practice. It would also be helpful to include a brief outline of the reason(s) for your self-referral. Please type ‘SELF-REFERRAL’ in the email subject so it can be easily seen.

• North and West Oxfordshire nwprimarycarewellbeing@oxfordshiremind.org.uk
• Oxford City and South Oxfordshire csprimarycarewellbeing@oxfordshiremind.org.uk
• South East seprimarycarewellbeing@oxfordshiremind.org.uk
• Wokingham Wellbeing Service self-referrals via Joy or email wokinghamwellbeing@oxfordshiremind.org.uk

PHONE: Call the Oxfordshire Mind Information Line on 01865 24 77 88 and request a referral to the ‘Primary Care service’. The Information Line staff member will then take some details [date of birth, contact details, registered practice and a brief outline of the reason(s) for your self-referral] and will send these to the Primary Care service team.