We all need support sometimes. If you are in a mental health crisis, or know someone who is, then here are some ways you can get help.
If someone is in immediate danger
If you, or someone you know, are at immediate risk of harming themselves or others, then please ring 999.
For other crisis situations
The first step in getting help can often be speaking to your GP. All GP surgeries will have a ‘duty GP’ to deal with emergencies, and you can contact the surgery to make an emergency appointment to see them or speak to them on the phone. Outside of normal working hours, you can access the out-of-hours GP service by ringing 111.
If you, or the person you’re concerned about, is already in contact with NHS mental health services, then you should have a care plan which outlines what to do in a crisis. This might be to contact your GP or the Adult Mental Health Team that supports you. For contact details for the local mental health services click here to visit the Oxford Health NHS Foundation Trust website.
Someone to talk to
The Samaritans offer emotional support and a listening ear 24 hours a day, 365 days a year:
- 01865 722122
- 01295 270000
- 08457 909090
The charity SANE provide emotional support and specialist information to anyone affected by mental health problems. Their SANE Line operates from 6pm to 11pm every day of the year:
- 0845 7678000
Elefriends is an online, supportive community provided by national Mind:
Signposting and information
The Oxfordshire Mind Information Line can signpost you to local mental health services. Our line is open Mondays to Thursday, 9.30am to 4.30pm Friday 9.30am to 4.00pm(closed Bank Holidays).
Oxfordshire County Council has information on services and support for people with mental health needs and their carers.
If you are worried that a friend or relative will not seek help for a mental health problem, Mind nationally publishes some helpful guidance as well as information about mental health problems. If you are thinking of calling the Information Line this is a good place to start.
When you are looking for support or wish to access Oxfordshire Mind’s services, we start with an Options session with a Wellbeing Service Worker to discuss your mental health and wellbeing, and help you to find the right support. Visit our Information Service page for more information and to request a call-back to book an Options Session.
Do you have a patient/service user in mental health crisis?
Would they benefit from a friendly, non-clinical space offering guidance, signposting, safety planning and listening support over the weekend?
The Oxford Safe Haven will be open on Monday, Friday, Saturday & Sunday 6pm – 10:00pm.