Wednesday 17th September 2025

The information line will be closed today 9:30-13:00 and will open again at 13:00.

Thursday 18th September 2025 the information line will be closed for the whole day. We apologise for the inconvenience.

Complaints

All compliments, concerns and complaints are logged in the same way.

At each stage, we will advise you on what we are investigating and the outcome of that investigation.

There are four stages.

How to contact us

Speak to a person
All members of staff will be able to help you

Email us
[email protected]

Phone us
01865 263755

Write to us
The Complaints Helpdesk
Oxfordshire Mind 
2 Kings Meadow
Osney Mead
Oxford, OX2 0DP