Information Line Volunteer

“On the Information Line we help people to access services that could benefit them, and provide a listening ear to anyone looking for mental health support.”

Oxfordshire Mind Information Service Volunteer

We currently have a backlog of volunteer applicants, so at present we are not taking on any new applications to volunteer with us. We look forward to welcoming new applicants in the future, and in the meantime please feel free to get in touch with us at if you have any questions. 

Our Information Line volunteers support the Oxfordshire Mind Information Service by answering our telephone, email, and website queries and offering information about mental health and local services.

Training required: Oxfordshire Mind Information Service Induction training 1 day course, plus shadowing 2 Information Service shifts.

Time commitment: One 4 hour shift per week (weekdays only, 9:15am – 1:15pm or 12:45pm – 4:45pm) for a minimum of three months. Plus group supervisions every 2 months.